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Latest News on Customer Engagement
Showing of 0 - 10 from 11 results
Customer Engagement - Total results - 11
Jul 14, 2017
Why startups should focus on customer retention than market share; here are 7 key reasonsIt is a waste of time, effort and resources to acquire customers after spending a bomb and then not being able to cash into the full potential of this relationship once they have bought into the services.
Aug 01, 2016
Betaout, a Noida startup offering user engagement tools to e-commerce sitesOne of the important factors is customer engagement that helps convert a user into a buyer, and Bangalore-based Betaout is helping do just that.
May 23, 2016
abof.com deploys IBM solutions for online fashion portalIBM solutions offer abof.com a scalable platform, order fulfillment options and customer engagement features.
Sep 22, 2015
The Banks Balance: Humanising customer experience in the connected ageIt’s crucial for banks to find a balance between bringing traditional customer service into the digital age and creating an experience that still has a human element at its core.
Oct 24, 2013
The CIO In The Age Of The CustomerThe power of consumers to access new information, compare products and services, and seek advice and recommendations amounts to a cosmic shift in the way businesses deal with their customers.
Oct 23, 2013
SAP Unveils SAP Multichannel Foundation For Utilities SoftwareA multichannel, self-service approach helps drive increased customer satisfaction, higher profit margins and lower average response times to customer requests.
Oct 22, 2013
90% Cos Putting Their Futures At Risk By Not Adapting To CustomersThe increasingly choosy and powerful consumer, with an often vociferous voice can make or break reputations in minutes, says Ovum.
Sep 11, 2013
Sales Cos Must Upgrade Skills, Processes To Meet B2B Tech Buyer ExpectationsChanges in customer engagement force rethinking of go-to-market and sales models, finds Gartner.
Aug 22, 2013
SAP's Real-Time Social Insights To Revolutionise Customer EngagementSAP HANA platform to now include Social Contact Intelligence analytic application for enhanced marketing insights.
Jul 18, 2013
Apollo Munich Health Insurance Ups Customer Engagement With Microsoft SharePointApollo Munich Health Insurance deploys Microsoft SharePoint Server 2010 to launch a health and wellness portal, to enhance the level of engagement with its customers.