Latest News on Crm
Showing of 0 - 10 from 208 results
Crm - Total results - 208
Oct 19, 2012
Getting Closer To Customers Tops Big Data Agenda: StudyMost Big Data initiatives currently being deployed by organisations are aimed at improving the customer experience, says IBM and Oxford University survey.
Oct 18, 2012
Why CRM Is A Necessity For Every Growing EnterpriseA strong bonding with customers helps drive the business to reach new level of success.
Oct 04, 2012
On Cue: Michel van Woudenberg, VP - CRMMichel van Woudenberg, VP, CRM, Oracle APAC talks about how CIOs are involved in the CRM initiatives.
Oct 01, 2012
Sony Ericsson Chooses Oracle Siebel CRMJonathan Laroussinie, Head of CRM, Sony Ericsson Global, on how Oracle Siebel CRM enhances customer experience for them.
Sep 17, 2012
FinancialForce.com Unveils FinancialForce Accounting Summer '12The FinancialForce Accounting Summer '12 converts contact centres into profit centres, adds Financial Relationship Management to CRM, and introduces FinancialForce Community.
Aug 06, 2012
SAP Helps Cos Gain Deeper Customer InsightsSAP rapid-deployment solution for sentiment intelligence with SAP HANA combines data from social media platforms with CRM systems.
Aug 01, 2012
Refusing To Communicate By Social Media Can Harm CosBy 2014, cos that refuse to communicate via social media will face the same level of wrath from customers as those that ignore responding to emails and phone calls.
Jul 31, 2012
HP Optimises Contact Centre OpsHP helps enterprises enhances customer satisfaction, increase revenue by optimising operating efficiency of its contact centres.
Jul 25, 2012
Oracle Sees Strong Demand For Cloud Applications In IndiaWith over a 100 different apps on the cloud including ERP, HCM, Talent Management, Sales & Marketing, Oracle see strong momentum in India.
Jul 24, 2012
QuestBack Announces Social Engagement ToolThe Listen & Act solution integrates with existing CRM systems enabling a holistic customer engagement and feedback management program.