Latest News on Contact Centre Solutions
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Contact Centre Solutions - Total results - 3
Dec 08, 2010
'Enterprises Are Leveraging HR Using Collaboration Solns'Laura DiSciullo, VP, Expert Services, Avaya, discusses some of the products Avaya is releasing for Indian contact centres.
Jul 21, 2010
Avaya Launches Next-Generation Contact Centre SolnsThe new solutions aim to drive real-time collaboration and agent productivity and improve customer satisfaction by up to 50 percent.
Jul 17, 2008
Consilium To Deliver Genesys Solutions In IndiaThrough this alliance, Genesys and Consilium will focus on increasing sales coverage for Genesys solutions in the region and providing efficent services to regional joint customers.