Consumer Forum

Hindustan Lever to pay Rs 5.5 lakh for unfair trade practice

Hindustan Lever has been pulled up for unfair trade practice by a consumer forum here which directed it to pay Rs 5.5 lakh to a purchaser of one of its detergents for not giving him Rs 5 lakh prize money according to a scheme launched by it.

Jet Airways forgets to take coffin, fined Rs 2.45 lakh

Jet Airways has been directed by the apex consumer commission to pay Rs 2.45 lakh to a man for forgetting to take on board his father's coffin which he had booked as cargo while travelling from Bangalore to Port Blair for performing the last rites.

Consumer forum orders Air India to pay Rs 80K as compensation

The couple alleged that the airline did not make any arrangements for their stay at the airport, despite their requests.

Air India asked to pay Rs 50K to harassed passenger

Air India had opposed Sandhya Sharma's plea, saying her complaint was "baseless" and liable to be dismissed.

Consumer forum tells railways to pay man Rs 15,000 after rats damage his bags

The forum said that the complainant "unnecessarily suffered loss during journey due to lack of proper maintenance and cleaning of compartment".<br />

British Airways to pay Rs 5 lakh compensation for not helping stranded fliers

British Airways has been directed by a consumer forum to pay Rs 2.5 lakh each to two doctors for leaving them to "fend for themselves" after their flight from London to Delhi was cancelled due to a snowstorm.

Railways must pay Rs 60,000 to retired judge for changing his seat

The forum also noted in its order that the Railways "resorted to falsehood" to defend their conduct instead of expressing regret immediately.

Puma India asked to pay Rs 12,999 for selling defective shoes

Puma Sports India Ltd has been directed by a consumer forum to pay Rs12,999 to one of its customers for selling her a pair of defective shoes and taking over a month to address her grievance.