Consumer Court

SpiceJet to pay family Rs 1 lakh for splitting them into two flights

Spice Jet had said it had denied boarding to half of the family as the flight was already full, which contention was rejected by the forum on the ground that no proof was shown by the airline that the plane was overloaded.

Pehredaar: Time for the rise of the consumer journalist

Pehredaar is now involving consumers to ensure that the people responsible for the complaints are also held accountable.<br /><br />

Now, finance cos can't take away defaulted vehicles without notice

In a warning to finance companies, India's apex consumer court has ruled it illegal to take away(repossess) a financed vehicle without serving a notice to the owner who has allegedly defaulted on loan repayment.

HDFC Bank has to pay Rs 40,000 to a consumer for 'hostile attitude'

New Delhi Consumer Disputes Redressal Forum, presided by C K Chaturvedi, asked the bank to pay the compensation amount of Rs 40,000 to Delhi resident Radhey Shyam Sharma for its "deficiency and hostile attitude" towards the consumer, saying that the bill issued against him was "illegal".<br />

Air India told to shell out Rs 15,000 for losing flyer's bag

The flyer had contended before the forum that after reaching Delhi he found that his bag, containing important documents, was missing from the Air India flight.

DMRC to pay Rs 10,000 for thumb injury due to metro X-Ray machine

DMRC has been directed by a consumer forum New Delhi to pay Rs 10,000 to a man who suffered a thumb injury while picking up his bag from an x-ray machine used to screen luggage of passengers before they board the metro.

Retired Delhi cop gets health card after 25-year battle

The apex consumer commission took note of Juneja's plea that the Central Government Health Scheme authorities should treat him as a consumer under the law.

DDA pulled up for negligence, directed to pay Rs 2 lakh to flat owner as penalty

The commission also slammed the DDA for misplacing the applicant's file and subsequently giving him very little time to consider the option for applying under a new SFS housing scheme.