Consumer Protection Bill 2018: State machinery to take on might of traders, manufacturers if they fleece customers
The Narendra Modi government has therefore done well to junk the old Act and introduce a new Consumer Protection Bill, 2018 which received the approval of the Lok Sabha last week.
Telecom secretary has emphasised on the need for a strong consumer movement and consumer activists.
The Consumer Protection Bill 2017, which aims at strengthening the consumer protection mechanism, is set to be introduced during the monsoon session of Parliament.
The Telecom Regulatory Authority of India (Trai) has issued recommendations for complaints/grievance redressal in the telecom sector. These recommendations are based on a consultation paper that was issued on the same.