Announces the latest version of the SAP Billing for telecommunications package.
To jointly deliver software and services to the communications service providers market.
Adoption of managed services strategies to support B/OSS operations by communications service providers rising in Asia.
The solution will combine MS Dynamics CRM and MS SQL Server 2008 R2 with the modular business support system capabilities of Convergys.
The new release improves customer management capabilities; offers expanded pricing, billing and invoicing functionality; and enhances data accessibility.
To compensate for declining voice revenues and to find new growth, CSPs will need to develop a wide range of new digital services.