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Complaints to banking ombudsman rise 20% to over 1.96 lakh in FY'19; debit card issues up 19%: RBI
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Complaints to banking ombudsman rise 20% to over 1.96 lakh in FY'19; debit card issues up 19%: RBI

The RBI said that during the year, the number of complaints resolved by agreement like through intervention of OBOs, mediation and conciliation among others rose 70.40 percent from 65.82 percent a year earlier.