Blackberry Internet Service

Security features offer RIM a fragile lifeline

Along with firearms, radio and other standard-issue gear, Constable Ken Koke's police cruiser comes equipped with portable technology made ...

RIM could face lawsuits for BlackBerry problems

Law firms in the United States and Canada are exploring possible consumer lawsuits against Research In Motion Ltd for last week's BlackBerry outages, ...

RIM woos customers with free apps to stay on their good side

In a bid to reach out to BlackBerry loyalists who have still stuck around with the service after the recent outage that hit the community ...

BlackBerry, back in business?

Here's some feedback from a few users who made it through the BlackBerry outage battle and haven't yet thrown in the 'berry'.

BlackBerry outage could accelerate shift to iPhone

John Stuart has been chained to his BlackBerry for years, first as a systems manager for Wall Street bank Morgan Stanley and then as chief information officer for Beverly Hills Wealth Management.

BlackBerry outages irk India, threaten key RIM market

A four-day service outage has cast a shadow over BlackBerry's reputation in India, one of the smartphone maker's few growing markets ...

Contrite BlackBerry co-CEOs go into damage-control

Research In Motion's co-CEOs have apologized to millions of BlackBerry customers for a four-day outage that has tarnished RIM's image and set back ...

RIM CIO apologises to BlackBerry users for outage

For most, if not all, BlackBerry users, the last couple of days must have been difficult ...

FACTBOX - Q&A on RIM's secretive BlackBerry network

Research in Motion is blaming technical problems in its highly secretive communications network for a three-day disruption in service to millions of BlackBerry users around the globe.