Want to cancel or refund your air tickets? What the new rules say

DGCA has revised air ticket refund norms, allowing passengers to cancel or change tickets without extra fees if done within 48 hours. Airlines must correct minor name errors for free within 24 hours of booking and process all refunds, including those via agents, within 14 working days. The new rules aim to reduce refund delays and simplify cancellations, especially after complaints during IndiGo's December 2025 disruptions.