Zomato defends Hrithik Roshan ad, says aimed to make delivery agents 'the hero'

The company also said it wanted to convey that the public should talk respectfully to delivery partners and raise the level of dignity associated with them

FP Trending August 31, 2021 14:23:06 IST
Zomato defends Hrithik Roshan ad, says aimed to make delivery agents 'the hero'

Representational image. PTI

After days of receiving negative feedback on social media, food ordering and delivery platform Zomato has finally responded to the company's latest advertisements featuring Bollywood stars Hrithik Roshan and Katrina Kaif.

The company has released a statement where they have defended the latest ads and also addressed some of the issues that viewers had with them.

“We believe that our ads are well-intentioned, but were unfortunately misinterpreted by some people," the statement by Zomato reads. Responding to criticism, the delivering platform asserted that the ads were conceptualised six months ago even before “any social media chatter around gig worker payouts or working conditions” came up.

Further, in its statement, Zomato asserted the main focus of these advertisements was to make delivery partners the hero of the ads. They also wanted to highlight that common people should talk respectfully to delivery partners and raise the level of dignity associated with them. Finally, they wanted to showcase that every customer is a star for its company.

Check out the statement below:

Days ago, Zomato released two ads on a similar idea; one where Katrina Kaif asks the Zomato delivery partner to wait for a few minutes for a piece of her birthday cake. As she goes to get it for him, the delivery partner’s phone pings with a notification for another food order that needs to be delivered. Following this, he leaves the place.

The second ad also comes with a similar concept, where a Zomato delivery partner is shocked to know that he came to deliver an order and sees Hrithik Roshan face to face. As the Krrish actor asks him to wait for a selfie, the delivery partner's phone rings for another order to be delivered. Following this, the delivery partner happily forgoes his chance for a selfie with Roshan.

Ever since these ads have been released on social media, they were slammed and criticized for being tone-deaf after unfair treatment of gig workers have come under scrutiny.

Updated Date:

also read

Fact-Check: Is this Pakistan MP grooving to Bollywood song Tip Tip Barsa Paani?
World

Fact-Check: Is this Pakistan MP grooving to Bollywood song Tip Tip Barsa Paani?

A dance video, allegedly of a Pakistan MP, has recently gone viral on the internet. Reports suggest that the video features Aamir Liaquat Hussain, a member of the National Assembly of Pakistan.

Hrithik Roshan's first look from Vikram Vedha out on his birthday; check details here
Entertainment

Hrithik Roshan's first look from Vikram Vedha out on his birthday; check details here

Vikram Vedha is a neo-noir thriller inspired by the folktale of Vikram aur Betaal and follows the attempts of a police officer (Vikram) to apprehend and kill a tough gangster (Vedha).

On Hrithik Roshan's birthday, Vikram Vedha makers to release first glimpse; details here
Entertainment

On Hrithik Roshan's birthday, Vikram Vedha makers to release first glimpse; details here

Hrithik Roshan is all set to surprise his fans on his birthday with the first glimpse of Vikram Vedha. The film, a neo-noir action thriller based on the Indian folktale 'Vikram aur Betaal', tells the story of a tough police officer who sets out to track down and kill an equally tough gangster.