Forget 100 and 101, telecom ministry to soon launch 112 as single number for all emergency services

Telecom Commission has accepted Trai's recommendation on single emergency number 112. Once telecom ministry approves it, it will be rolled out within months

hidden March 28, 2016 20:33:26 IST
Forget 100 and 101, telecom ministry to soon launch 112 as single number for all emergency services

New Delhi: People will soon have to dial just a single number, 112, for help during emergency situations such as availing services of police, ambulance and the fire department.

The proposal to have a single number for various emergency services, approved by the inter-ministerial panel Telecom Commission, would be similar to the 911 all-in-one emergency service in the US.

All existing emergency numbers will be phased out within a year of rolling out 112, depending upon the awareness about this new facility.

Forget 100 and 101 telecom ministry to soon launch 112 as single number for all emergency services

Representational image. Freeimages

"Telecom Commission has accepted Trai's recommendation on single emergency number 112. It will now be drafted by the Department of Telecom and will require Telecom Minister's (Ravi Shankar Prasad) approval. It will be rolled out within months rather than a year," an official source told PTI.

The source said the panel has accepted recommendations of the Telecom Regulatory Authority of India (Trai) after including clarifications given by it.

In India, different emergency communication and response systems are in place — police (100), fire brigade (101), ambulance (102) and Emergency Disaster Management (108).

Also, a number of states have notified various helpline numbers for assistance to special categories of citizens, like Woman in distress - 181 (Delhi), Missing Children and Women - 1094 (Delhi), Crime Against Women - 1096 (Delhi), Police Headquarter helpline - 1090 (Uttar Pradesh) etc.

A person in distress will now need to call 112, which will direct the call to concerned departments immediately for help.

The service will also be accessible even through those SIMs and landlines whose outgoing call facility has been stopped or temporarily suspended.

A user will be able to make communication even through SMS and the system will learn about the location of the caller that will be shared with the nearest help centre.

The service will be operated by a call centre like facility, which will have representatives speaking in Hindi, English and the local language.

PTI

Updated Date:

also read

Telecom Commission to meet on 3 Oct, discuss spectrum auction
Business

Telecom Commission to meet on 3 Oct, discuss spectrum auction

Inter-ministerial body Telecom Commission is scheduled to meet on October 3 to discuss modalities of the third round of spectrum auction, which is expected to be held in January 2014.

Telecom Commission to discuss spectrum auction plan on 28 March
News & Analysis

Telecom Commission to discuss spectrum auction plan on 28 March

The Telecom Commission, an inter-ministerial body, is scheduled to meet on March 28 to discuss the next round of spectrum auction, which would see radiowaves worth Rs 5.36 lakh crore put up for sale.

Government targets over Rs 64,000 crores in revenue from spectrum sale
News & Analysis

Government targets over Rs 64,000 crores in revenue from spectrum sale

Government targets a revenue of Rs. 64,580.92 crores in the current financial year from spectrum auction proceeds, a Parliamentary panel has said.