Apple does not plan to comply with an Indian government directive requiring smartphone makers to preload a state-owned cyber safety app, _Sanchar Saathi_, according to three sources familiar with the matter. The confidential order instructs Apple, Samsung, and Xiaomi to install the app within 90 days, with manufacturers told to ensure it cannot be disabled. Devices already in the supply chain are expected to receive the app through software updates.
The telecom ministry later confirmed the move, calling it a security measure to address “serious endangerment” of cybersecurity. Critics, including opposition leaders and privacy advocates, warned that the mandate could give the government access to India’s 730 million smartphones. Two industry sources said Apple will tell New Delhi that it does not follow such mandates anywhere, as they pose privacy and security issues for its iOS ecosystem, reported Reuters.
Political backlash and industry implications
The order prompted uproar in and outside Parliament on Tuesday, with lawmakers accusing the government of introducing what they described as a potential snooping tool. Congress leader Rahul Gandhi said he planned to address the matter in Parliament, while KC Venugopal wrote on X: “Big Brother cannot watch us.” Officials said the app would help counter duplicated or spoofed IMEI numbers and the resale of stolen devices, noting India’s sizeable second-hand mobile market.
Apple, which strictly controls its App Store and iOS platform, is also fighting an antitrust penalty case in India that could carry fines of up to $38 billion. A second source said Apple will not take the issue to court but will stress that it cannot comply because of security vulnerabilities, reported the news agency. Other manufacturers, including Samsung, are reviewing the order. Industry sources said the government issued the directive without prior consultation.
Can you delete it?
Indian Union Minister for Communications Jyotiraditya Scindia has clarified that the Sanchar Saathi app, which the government has directed be pre-loaded on all phones, can be deleted by users. His remarks came a day after the directive to smartphone makers triggered privacy concerns.
“If you don’t want Sanchar Saathi, you can delete it. It is optional,” Scindia told news agency ANI on Tuesday, December 2. “It is our duty to introduce this app to everyone. Keeping it in their devices or not, is up to the user,” he further said.


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