Coronavirus Outbreak: BigBasket to hire 10,000 people for warehouses, delivery to clear pending orders quickly
New Delhi: Online grocery platform BigBasket is looking at hiring 10,000 people for its warehouses and last-mile delivery to clear pending orders quickly and meet the spike in orders on account of the nationwide lockdown.
"We are looking to hire 10,000 people for our warehouses and last-mile delivery. This hiring will happen across all 26 cities that we are present in," BigBasket Vice President-Human Resources Tanuja Tewari told PTI.
She added that the pressure is being felt across all cities with the challenges being higher in tier I cities.
E-commerce companies have been struggling to deliver orders after the 21-day lockdown, imposed to contain the spread of the deadly coronavirus, came into effect from 25 March.
Even though the government has allowed delivery of essential goods including food, pharmaceuticals and medical equipment through e-commerce platforms, players have complained of their delivery staff being hassled by police.
With local authorities shutting down warehouses and stopping trucks from crossing state borders, e-commerce players have seen their operations getting disrupted.
The companies have resumed operations and working to complete pending orders. Some companies are giving people the option to cancel their orders, and are also delaying taking fresh orders to ensure the pending orders get delivered.
Another challenge facing the industry is the availability of limited staff for warehouses and logistics.
Tewari said currently, there is a shortfall of 50 percent staff in the company's warehouses and delivery team.
The company has started taking orders in all the cities but due to capacity constraints the slots are getting filled very quickly, she added.
In a tweet, BigBasket said it is operating at about 40 percent of its planned capacity.
"We are operational across all our cities with limited slot capacities except Kochi and Indore... We were operating at 10 percent of our capacity on 25 March and as of yesterday (2 April), we are operating at 40 percent of capacity planned," it said.
The company also has permits/passes from government authorities to ensure that its employees have a safe passage for their work. It is also providing an attractive salary and benefits package including health insurance to help staff at this difficult time.
On Thursday, BigBasket partnered with the ride-hailing platform Uber to deliver household essentials to customers.
Updated Date: Apr 08, 2020 16:14:12 IST
Tags : 21 Day Lockdown, Bigbasket, Coronavirus, Coronavirus Outbreak, Coronavirus Pandemic, COVID-19, Delivery, Delivery Boys, E-Commerce, Ecommerce, Lockdown, NewsTracker, Online Grocery Platform, Shutdown, Warehouses
Cyclone Nisarga: What to do before, during and after a cyclonic storm to stay safe and healthy
Why social distancing is still the most effective non-pharmaceutical intervention for COVID-19
Studies suggest even mild symptoms of COVID-19 can cause severe damage to lungs, heart and brain
COVID-19 Treatment: Bemcentinib, Heparin and 3 other drugs to be tested by UK in their ACCORD programme
Hydroxychloroquine sustained dose and PPE can reduce COVID-19 risk in healthcare workers, ICMR study says
COVID-19 Testing: Gold nanoparticle-based test kit can give results within 10 minutes
Coronavirus Outbreak Updates: 2,091 people test positive for COVID-19 in Maharashtra today; confirmed cases rise to 54,758 in state
Coronavirus Outbreak Updates: 459 people test positive for COVID-19 in Pune today, total number of cases rises to 6,153
Coronavirus Outbreak Updates: Gujarat BJP MLA Balram Thawani tests positive for COVID-19; 423 new cases reported in state today
Coronavirus Outbreak Updates: Mumbai reports 1,382 new COVID-19 cases; confirmed infections rise to 25,317
Coronavirus Outbreak Updates: Junior assistant in Delhi LG's office tests positive for COVID-19; samples from 40 staff members taken
Coronavirus Outbreak Updates: Film producers' association writes to Uddhav Thackeray requesting resumption of film and TV shoots