Railways launch SMS alert service for waitlisted passengers

This was a rail budget proposal and the government was a committed to providing it to passengers free of cost, said Union Minister Adhir Ranjan Chowdhury.

hidden March 03, 2014 16:02:44 IST
 Railways launch SMS alert service for waitlisted passengers

New Delhi: Now you will no longer have to dial 139 or visit the rail website to check the status of your waitlisted ticket as the railways will now send booking status messages to passengers on mobile phones, if the tickets get confirmed before the journey.

"For the last 10 days the trial was going on and today we formally launched the SMS alert service for all passengers whose waitlisted tickets get confirmed," Minister of State for Railways Adhir Ranjan Chowdhury said in New Delhi.

 Railways launch SMS alert service for waitlisted passengers

Getting more passenger friendly. Reuters

He said everyday about four lakh passengers will get SMS alert on their mobiles about the status of their waitlisted tickets.

The software for the SMS-based service has been developed by CRIS, the technological arm of railways.

"The status of the waitlisted tickets will be communciated through SMS on the passenger mobile phone number given at the time of booking ticket. So now you will get status alert on your mobile once the waitlisted ticket becomes reservation against cancellation (RAC) and also when it gets finally confirmed," Chowdhury said.

This was a rail budget proposal and the government was a committed to providing it to passengers free of cost, he said after launching the SMS Gateway service.

"Passengers want to know about the status of the ticket and the new service is certainly going to benefit passengers and also help reduce load on the railway website," Railway Member (Traffic) DP Pandey said.

Pandey said not only the status of the ticket, passengers will also get the exact position of the coach and berth number.

"Passengers will get the status alert three hours before with their coach number and berth number."

He, however, clarified that if the waitlisted ticket becomes RAC or confirmed then only a passenger will be informed through SMS and not otherwise.

The facility is expected to reduce the last minute enquiry rush on the rail websites and call centre as well as reduce the crowding near the notice board of pasted chart locations on platforms.

PTI

Updated Date:

also read

Colorful iGame M600 Mirage Gaming PC launched: Check prices, features and specs
News & Analysis

Colorful iGame M600 Mirage Gaming PC launched: Check prices, features and specs

Prices for the Colorful iGame M600 Mirage gaming PC range from Rs 1.20 lakh to Rs 3.94 lakh.

VITEEE 2021 dates announced; apply by 20 May at viteee.ac.in, check eligibility criteria
India

VITEEE 2021 dates announced; apply by 20 May at viteee.ac.in, check eligibility criteria

The application fee for those applying from an online web browser is Rs 1,150, while those using the mobile app will have to pay Rs 1,050

NIT Raipur postpones NIMCET 2021 due to COVID-19; check details on nimcet.in
India

NIT Raipur postpones NIMCET 2021 due to COVID-19; check details on nimcet.in

The Institute has also suspended the student help desk till 12 May, as per a notice on the site