No more queues: Delhi Metro installs top-up machine for smart cards

Metro commuters will no longer have to stand in queues to recharge travel smart cards. The Delhi Metro has installed its first automatic add value machine and more will follow, a Delhi Metro statement said Friday. “The first add value machine is installed in the Central Secretariat Metro station. The machine is touch screen-based and the passenger can recharge the smart cards avoiding long queues,” the statement said. [caption id=“attachment_557415” align=“alignleft” width=“380”]  The card machine is at Central Secretariat on a trial basis: PTI[/caption] According to Delhi Metro, the add value machine has been installed only in Central Secretariat Metro station on a trial basis. Such machines will later be installed in other Metro stations, based on passenger response to them. “It functions just like an ATM machine. If a commuter wants to top up his smart card, he needs to swipe the smart card and insert cash immediately; the card gets recharged. After recharge, the machine will generate receipt showing total balance in the card and physical ID number of the card. The receipt will help passengers if they face any dispute during the recharge process,” the statement said. The statement said that only Rs.100 notes can be accepted by the machine. However, this can be changed to other denominations in coming months. “It will help passengers to get their smart cards recharged without standing in a queue at customer care centre. It is connected to the existing fare collection system and monitored from the station or operation control centre,” the statement added. As of now, Delhi Metro tokens and smart cards can be purchased or recharged only by paying cash at the specified customer care centres at Metro stations. Nearly 1.5 million smart cards are presently in circulation. About 1.8 million commuters ride metro trains daily in the city. While 55 percent of commuters use smart cards, the rest use tokens. IANS