Salesforce has announced the launch of SalesforceIQ that is powered by Relationship Intelligence technology. With SalesforceIQ, companies can leverage data-driven insights to deepen customer relationships and accelerate deals through the pipeline The new SalesforceIQ for Small Business and SalesforceIQ for Sales Cloud are transforming selling for businesses of every size and industry, the company said. [caption id=“attachment_2303210” align=“alignleft” width=“380”]
Courtesy: Salesforce[/caption] Based on the acquisition of RelateIQ, Salesforce’s Relationship Intelligence automatically captures, analyses and surfaces information that is relevant for customer relationships from email, calendars and more. It seeks out the patterns needed to provide insights into future outcomes and proactively recommends actions to build stronger relationships with customers and accelerate sales. “Today’s massive influx in communication data creates powerful signals about the health and potential of business relationships. It also creates a lot of noise,” said Steve Loughlin, CEO of SalesforceIQ, Salesforce. “With SalesforceIQ, companies can now make sense of this data and pull out insights to drive their businesses forward with intelligence.” SalesforceIQ for Small Business captures all relevant information and surfaces important insights. It manages deals, accelerates pipelines and proactively guides SMBs through every step of the sales process, allowing them to focus on closing deals and building 1:1 relationships with their customers. And, SalesforceIQ for Sales Cloud’s iOS, Android and Chrome apps “supercharge productivity for the world’s #1 sales solution.” Relationship Intelligence is integrated directly into sales reps’ email, “allowing them to sell smarter, right from their inbox, whether they are on the go or in the office.” News Corp and ClassPass are already using Salesforce IQ.
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