Salesforce updates Analytics Cloud with Wave Actions, embedded dashboards

Salesforce has introduced the next generation of Salesforce Analytics Cloud. New Wave Actions will enable Salesforce users to take actions directly at the point of insight from within any Wave Analytics dashboard. Companies are able to create a menu of custom Wave Actions—such as create a case, update an account or assign a task. Wave Actions will be automatically pushed from Wave into the corresponding Salesforce record. In addition, the company will deliver Wave visualizations across the entire Customer Success Platform: – New Lightning Reports & Dashboards, powered by Wave Visualizations: Reports & Dashboards are built into Salesforce and have always delivered operational CRM performance metrics, such as team performance, lead volume, conversation rates and more, all in real-time. Now, with Wave visualizations those metrics will be brought to life through a new experience for designing and editing dashboards, including resizing and rearranging components and running reports. And with a diverse charting library and the ability to modify and filter reports on the fly, charts and data will instantly update so Salesforce users always have the most relevant, real-time insights. [caption id=“attachment_1996965” align=“alignleft” width=“380”]  Thinkstock[/caption] – New Wave Embedded Dashboards: Wave Analytics Apps deliver dashboards with multi-dimensional analytics for deeper insights, extending beyond operational CRM performance metrics to examine year-over-year trending and complex KPIs from a variety of data sources. Now companies can embed any Wave dashboard or chart directly into any Salesforce record or object, empowering Salesforce users with critical and contextual insights instantly, without having to leave an existing workflow. And, new Wave Analytics Apps built by ISVs will extend the power of Wave Analytics to more line of business users and industries. The apps include Apttus Quote-to-Cash Intelligence, FinancialForce ERP Wave Apps, SteelBrick Analytics, and Vlocity Communications Cloud Analytics. Wave Analytics Platform is generally available, while Wave Actions is expected to be generally available in October 2015, and will be included with any Wave Analytics Platform license. All Wave Analytics Apps are also natively available on Apple iOS for iPhone, iPad and Apple Watch, with additional device support forthcoming.