IndiGo says systems down, likely to hit operations; flyers take to Twitter to raise concerns
IndiGo, owned by Interglobe Aviation Ltd, is the country’s largest carrier with a nearly 50% share of the domestic market.
Travellers affected by the outage took to Twitter to raise concerns
IndiGo's outage comes as dozens of flights face delays or cancellations on Monday due to a decline in visibility because of hazardous air pollution shrouding New Delhi
Interglobe Aviation's shares had risen 0.3%, while shares in rival airline SpiceJet were down 2%
Bengaluru: India’s largest airline IndiGo said its systems were down across the network since Monday morning, and that it expects operations at airports to be impacted as a result.
#6ETravelAdvisory : Our systems are down across the network. We are expecting the counters to be crowded more than usual. Please bear with us as we try to solve the issue asap. For assistance, contact us on Twitter/Facebook or chat with us at https://t.co/MLOVgXpFO0
— IndiGo (@IndiGo6E) November 4, 2019
“All efforts are being made to resolve the issue at the earliest,” IndiGo said in a statement.
IndiGo, owned by Interglobe Aviation Ltd, is the country’s largest carrier with a nearly 50 percent share of the domestic market.
Travellers affected by the outage took to Twitter to raise concerns.
Seating in an #Indigo flight since 2 hours with an infant. The crew is clueless of the issue. #SystemsDown all-india. The struggle ia beyond description @IndiGo6E. Flight me baithke railway wali feeling!!
— Boni Mukherjee (@MukherjeeBoni) November 4, 2019
— Aarnav (@Aarnavvv) November 4, 2019
“IndiGo says systems down and huge queues till outside the main entrance gates in Mumbai T2,” one user with the handle @Sathyantweets tweeted, referring to Terminal 2 at Mumbai’s airport. “Chaos. No one knows when it will be resolved.”
IndiGo’s outage comes as dozens of flights face delays or cancellations on Monday, according to reports, due to a decline in visibility because of hazardous air pollution shrouding New Delhi, home to India’s busiest airport.
Interglobe Aviation’s shares had risen 0.3 percent by 1215 local time in Mumbai, while shares in rival airline SpiceJet Ltd were down 2 percent.
The two planes — 6E455 (Bengaluru to Kolkata) and 6E246 (Bengaluru to Bhubaneswar) — were involved in a 'breach of separation' at Bengaluru airport
This will push back the industry's recovery beyond fiscal 2023, the report based on three large listed airlines — Indigo, Spicejet, and Air India — which together command 75 per cent of the domestic traffic, warned Crisil.