HP releases Digital Customer Experience services for Oracle
HP Digital Customer Experience for Oracle offering combines HP’s services with Oracle’s customer experience software, creating a set of services to integrate new systems into an enterprises’ existing landscape.
HP has announced Digital Customer Experience services for Oracle to help companies plan, build and manage customer experience business solutions for more personalised interaction with their customers across store, web, mobile and social channels.
“Consumers increasingly associate their digital experience with a company’s overall brand and reputation, making it even more important to exceed their service expectations and rise above the competition,” said Marshal Correia, vice president & general manager, Enterprise Services, HP India. “Our services coupled with Oracle’s software enable enterprises to deploy cross-channel solutions that can help companies drive repeat business, customer retention and advocacy.”
HP Digital Customer Experience for Oracle offering combines HP’s services with Oracle’s customer experience software, creating a set of services to integrate new systems into an enterprises’ existing landscape. This includes agile delivery, continuous integration, system testing, identity management integration, security, governance and reporting framework, operations and maintenance.
As a member of Oracle Partner Network (OPN), HP is equipped to deploy prebuilt components and IP specific to customer experience for fast delivery, reduced cost and scalable architecture, the company said.
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