Government delivers some good news for flyers: No charges if you cancel tickets within 24 hours of a booking
New Delhi rules that air ticket cancellation charges must not be higher than the base fare plus fuel charge.
Unveiling the draft Air Passenger Charter on Tuesday, Jayant Sinha, Minister of State for Civil Aviation, said flyers will not have to pay a cancellation charge if they cancel their tickets within 24 hours of booking them.
However, the aforementioned applies only for a flight scheduled to depart within 96 hours of the tickets being booked, said the minister, according to CNN-News18.
Minister of State for Civil Aviation, Shri @jayantsinha briefing the media on the proposed Passenger Charter and aspects of Air Sewa etc., in New Delhi. Secretary, Ministry of Civil Aviation, Shri R.N. Choubey is also seen pic.twitter.com/mrOzUYmsyH
— MIB India (@MIB_India) May 22, 2018
"If a flight is cancelled and it is the airlines' fault, then the passenger has to be compensated or ticket has to be refunded. The passenger will be compensated in various ways," Sinha was quoted as saying by ANI.
To use Digi Yatra, Aadhaar will be needed only at the time of enrollment. So, that we can identify you. We are working on other digital ID's too: Jayant Sinha, MoS Aviation. pic.twitter.com/pOKdNohrfD — ANI (@ANI) May 22, 2018
The minister said that cancellation charges should not be higher than the base fare plus fuel charge.
The proposed regulation states that if a flight is delayed for over four hours, passengers will have to be compensated in full.
Sinha has also added special provisions for flyers with special needs. Airlines reserving seats for disabled passengers are among various other proposals listed in the draft.
"You will see provisions of this draft passenger charter [becoming] effective within 30-60 days. We have had multiple rounds of meetings with all stakeholders. Now that the passenger charter is in the public domain, we request all stakeholders to provide written inputs," Sinha was quoted as saying by CNN-News18.
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