Coronavirus Outbreak: Railways offer full refund for trains cancelled till 3 May and for advance bookings
The Indian Railways on Tuesday said full refund would automatically be provided to its online customers for trains cancelled up to 3 May, while those who have booked at the counters can take refund till 31 July
New Delhi: The Indian Railways on Tuesday said full refund would automatically be provided to its online customers for trains cancelled up to 3 May, while those who have booked at the counters can take refund till 31 July.
Customers will also get full refunds of their tickets if they are cancelling their advance bookings for trains not yet cancelled, it said.
Passenger train services cancelled till 3rd May 2020
All ticket counters will remain closed
Advance online ticket booking stopped completely
Online cancellation facility will remain functional
— Ministry of Railways (@RailMinIndia) April 14, 2020
The railways on Tuesday extended the suspension of all its passenger trains after Prime Minister Narendra Modi extended nationwide lockdown till 3 May in view of the coronavirus spread.
It also said that no advance reservation of trains tickets, including e-tickets, will be allowed till further orders. However, the facility of online cancellation will remain functional.
"As far as trains cancelled up to 3 May are concerned, refunds would be automatically provided by the railways online to the customers while those who have booked at the counters, refund can be taken up to 31 July. Full refund will be given for tickets for the bookings made for the trains cancelled.
"Full refund will also be there for those cancelling the advance bookings of tickets for trains not yet cancelled," the railways said.
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