Coronavirus Outbreak: Aviation ministry likely to come up with guidelines on refunds for cancelled flight tickets

The Civil Aviation Ministry on Thursday said it is deliberating upon forming a set of guidelines on refunds for flight ticket cancellations due to coronavirus lockdown

Press Trust of India April 16, 2020 15:30:39 IST
Coronavirus Outbreak: Aviation ministry likely to come up with guidelines on refunds for cancelled flight tickets

New Delhi: The Civil Aviation Ministry on Thursday said it is deliberating upon forming a set of guidelines on refunds for flight ticket cancellations due to coronavirus lockdown.

Several people have been complaining on social media as domestic airlines have decided not to give refunds in cash for cancelled flights due to the lockdown and instead issue credit for future travel.

Coronavirus Outbreak Aviation ministry likely to come up with guidelines on refunds for cancelled flight tickets

Representational image. Reuters.

"A video meeting was held (with the airline CEOs). The ministry is deliberating (on guidelines)," said the ministry spokesperson.

Senior officials of the Ministry of Civil Aviation and CEOs of Indian airlines companies met on Wednesday afternoon on the issue of cancellation refunds during the coronavirus lockdown period.

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The US had earlier this month directed its airlines to issue refunds to passengers for ticket cancellations done amid the coronavirus pandemic.

India is under a nationwide lockdown since 25 March to curb the spread of coronavirus. Consequently, all domestic and international commercial passenger flights were suspended for this time period.

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