Tata Communications Achieves Cisco Managed Security Services Status

The designation indicates that the service has been designed to meet requirements that are based on high levels of customer value, industry standards for service delivery, and Cisco's benchmark for quality.

hidden September 11, 2008 11:08:48 IST
Tata Communications Achieves Cisco Managed Security Services Status

Tata Communications has been awarded the Cisco Powered Managed Firewall, Managed IDS/IPS, Managed Internet and Managed MPLS VPN service designations.

By meeting all necessary criteria to achieve certification as a Cisco Managed Services Channel Partner (MSCP) worldwide, Tata Communications has taken a key step in demonstrating its commitment to managed services.

Managed Services Channel Partner status comes with a Cisco Powered Managed Services designation, which indicates that the service has been designed to meet requirements that are based on high levels of customer value, industry standards for service delivery, and Cisco's benchmark for quality. Cisco Powered Managed Service designation requirements are based on the Information Technology Infrastructure Library (ITIL) framework of best practices as well as market and industry requirements.

"We are extremely pleased to receive this recognition from Cisco," said John Landau, senior VP, Global Managed Services for Tata Communications. "Receiving the Cisco Powered Managed Service designations validates the standards Tata Communications places on delivering our managed services."

"The market is moving toward the broad adoption of managed services as companies are shifting from managing their own IT infrastructure to buying technology as a service," said Rajesh Chainani, vice president, Service Provider, Cisco India and SAARC. "With Cisco Powered Managed Service designations, Tata Communications has made an investment in obtaining the training, skills and knowledge necessary to play a role in meeting this increasing demand."

Tata Communications participated in an audit of its network operations centre as a part of the Managed Service Channel Program process. The Cisco Powered Managed Service designations recognise Tata Communications' work to acquire the resources and establish the procedures to deploy, control, and support its managed services.

"Delivering reliable, SLA-backed solutions that satisfy our customers' combined business and technical requirements is our utmost priority," said Landau. "The Cisco Powered brand provides Tata Communications’ customers with confidence that they can purchase managed network and security services from Tata Communications as an alternative to directly acquiring the hardware and assembling the skilled staff required to operate it."

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