 "SITA, Motorola Develop SITA Mobile Workforce Soln")
SITA and Motorola announced a partnership that aims to reduce delays in aircraft turnaround and achieve significant savings in ground operations through a complete SITA Mobile Workforce Solution.
SITA Mobile Workforce removes on the ground, static, paper-based processes and provides real-time data to reduce business costs, automate workflow management, improve staff flexibility, better manage disruption and improve customer service. Using a single Motorola handheld device for all applications, duty managers can perform up to five aircraft turnarounds simultaneously: a significant improvement on the present “norm” of one manager per turnaround.
Gregory Ouillon, Vice President, Portfolio Management & Consulting, SITA, said, “We are joining forces with Motorola to launch a new generation mobile workforce solution that will enable airlines, airports and other service providers to mobilise their staff worldwide in a cost effective manner. Motorola’s devices offer a perfect fit for all air transport industry users in the terminal, on the ramp or on the move from cabin crew, to maintenance staff, check-in and boarding agents, baggage or security staff. Ease of use encourages quick adoption and support for the new service.”
Tracy Thomas, MSSI Vice President, Global Partners, Motorola Inc., said, “SITA’s dedication to, and in-depth knowledge of, the air transport industry makes them the ideal partner for Motorola. By working with SITA we can provide an integrated, scalable and adoptable solution to airlines, airports and ground handlers. SITA will provide 24/7 local field support and device management ensuring that our customers get the most from their Motorola devices.”