Sify Launches 'Hosted Contact Centre Solution'

Sify has launched its Hosted Contact Centre Solution developed on a platform provided by Aspect Software.

According to P J Nath, executive president, Sify Enterprise Solutions, “This product and service is the next generation in contact centre solutions, for it offers the dual advantage of being a hosted solution with the flexibility of a pay-per-seat pricing model”.

Sify’s hosted contact centre solution will enable companies to focus on managing their core functions and operations rather than on installing, managing, and maintaining the complex technology infrastructure of a contact centre.

Sify’s hosted contact centre solution has been designed keeping in view the Supreme Court order pertaining to the “Do-not-call Registry” and enables organisations to implement this quickly and easily.