Rackspace has announced a new managed service model for delivering public cloud services that gives businesses and developers the help they need to design, manage, scale and grow their cloud operations.
In addition, the company announced 'developer +' -- a new programme for developers that offers services needed to build scalable applications. The programme enables developers to sample Rackspace Managed Cloud services and Fanatical Support.
"The cloud market is evolving. More customers are looking for a trusted partner with specialised expertise to help manage their cloud. Rackspace is ideally positioned to lead this Managed Cloud segment of the market," said Graham Weston, Rackspace co-founder and CEO. "Our new service levels will help businesses tap the power of the cloud without the pain of recruiting experts in dozens of complex technologies."
Under the Managed Cloud umbrella, Rackspace has rolled out two managed service levels: Managed Infrastructure and Managed Operations. Customers on both Managed Cloud service levels will now receive Rackspace Cloud Monitoring at no charge. For Managed Operations customers, cloud engineers will also watch the customer's monitors and respond 24x7 to alerts.
Rackspace's Managed Cloud pricing model applies to all new public cloud customers, and is optional for existing ones. This model allows customers to more accurately compare the cost of cloud infrastructure from provider to provider.
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Updated Date: Jul 16, 2014 13:25:45 IST