Oracle has announced the new Siebel CRM Mobile for the BlackBerry platform. Created as a result of the close collaboration between Oracle and Research In Motion (RIM), Siebel CRM Mobile enables users to access Siebel CRM applications from BlackBerry smartphones.
This offering is available to existing Siebel Wireless customers and leverages the development platform provided by the BlackBerry Mobile Data System (BlackBerry MDS) to simplify integration with web services exposed by Oracle’s Siebel CRM.
Siebel CRM Mobile claims to provide an additional level of integration with the BlackBerry platform to make important real-time CRM data available to sales forces, executives and field service engineers.
“BlackBerry smartphones are ‘must-have’ tools for millions of professionals in thousands of organisations around the world,” said Oracle VP of CRM Strategy Mike Betzer. “The new Siebel CRM Mobile couples the BlackBerry platform’s renowned ease-of-use with the power of Siebel CRM applications for an unrivaled, on-premise CRM mobile solution.”
“Usability, reliability and security are key requirements for mobile deployments in the enterprise,” said Jeff McDowell, Vice President, Global Alliances at Research In Motion. “We are pleased to work with Oracle to enable tighter integration between the BlackBerry platform and Oracle’s CRM solution via BlackBerry MDS.”