Nortel's New Solutions Target SMBs

Nortel has announced new products that have been custom built for the small and medium business (SMB) market and work with current Nortel investments to grow and support each customer’s individual business. This includes a suite of new features for its Business Communication Manager (BCM) 50 as well as new SMB-centric IP phones, and an advanced paging and text-messaging application suite.

Business Communications Manager (BCM) 50, Release 3.0 claims to provide new and existing customers SIP trunking enhancements, new conferencing and reporting features, improved applications, better platform integration, operability improvements and support of the new SMB-centric IP Phone 1200 Series.

IP Phone 1200 Series provides a feature rich portfolio of IP telephones that come pre-programmed with the most common telephony features used by SMBs such as autodial, conference, and messaging, and can be easily customised to access more than 400 sophisticated BCM features, claims the company.

Advanced Paging Productivity Pack (APP Pack) features a suite of software applications for BCM that gives SMBs access to overhead paging and text-messaging capabilities.