MTS Calls On SAP To Consolidate Business Process

MTS, the mobile telephony services brand for Sistema Shyam TeleServices Ltd. (SSTL) and SAP India have announced that MTS India will consolidate its business processes onto a single SAP platform. The SAP implementation is a key step supporting MTS aggressive expansion strategy in India.

SAP software will help support the growth momentum at MTS in standardising and accelerating the company’s back office finance, accounting and human resource processes requirements and helping improve customer service of all the 22 regional zones (known locally as “circles”) it operates in the country.

SAP was selected to fulfill MTS’ needs for a flexible and seamless integration to address out-of-the-business requirements. According to Rajeev Batra, Chief Information Officer, Sistema Shyam TeleServices, “MTS India will leverage SAP’s global best practices including SAP ERP, treasury and risk management, process and data integration, and Business User applications to drive growth and for the benefit of our 4 million plus subscribers.”

“As the demand for consumer-focused services continues to be the key criteria for the telecom sector, our customers need a robust technology foundation to gain competitive edge,” said Ajay Turki, Head - Telecommunication, SAP India subcontinent. “We are proud to play an important role in MTS’s strategic growth initiative in India. This partnership with MTS further underlines our commitment and expertise in the telecom industry, providing best-of-breed solutions and expertise to their meet customers’ business objectives.”