MindTree Launches MWatch- Integrated IT Infra Mgmt Platform

MindTree Limited, a global IT and Product Engineering Services Company, has launched MWatch, an Integrated IT Infrastructure Management Services Platform. MWatch provides CIOs and IT Infrastructure Managers with a built-in monitoring and management tool encompassing their entire infrastructure from desktops to servers, increasing IT and service efficiencies and reducing costs.

MWatch is an intelligent service enabler for MindTree’s managed services and is available for both on-premise and cloud based infrastructures. Its deployment is backed by MindTree’s built-in security framework, ENACT (Environment Access Control terminal). The platform is based on ITIL v3 guidelines with event, incident, problem, configuration and change management integrated with service desk support. It features a correlation engine and a built-in knowledgebase, which maps infrastructure elements to specific services for proactive problem solving. This platform will help CIOs get an analytical insight on their IT spend and will also offer compatibility with third party tools to protect investment. MWatch automates standard operational activities, eliminating daily manual processes and errors. It also improves governance with a common dashboard for services, intelligent integration of a federated database, enterprise-wide pre-processed reporting, and framework compliance tracking.

“There is a plethora of disparate tools and processes today to manage different elements of any IT infrastructure, resulting in fragmented and inefficient operations,” said Ram C Mohan, SVP & Head, Infrastructure Management & Technical Support, MindTree Limited. “MWatch is a secure platform that facilitates consolidation and provides a complete view of the infrastructure, enabling CIOs to optimise IT performance, streamline work flows and eliminate unnecessary expenditures.”