 "Microsoft, Agree Technology Offer SuperTeller For Branch Transformation")
Microsoft and Agree Technology have announced SuperTeller, a next-generation branch solution based on Microsoft .NET. The front-end branch solution will help financial institutions become more customer-centric and optimise efficiency, while managing risk and reducing costs to remain competitive, particularly in today’s turbulent market.
The SuperTeller solution will allow financial institutions to facilitate much-needed branch transformation and empower branch staff to be more customer-centric. It does this by providing a user-friendly front-end and supporting all line-of-business applications at the branch level. This gives branch staff easier access to customer information as and when required, and helps eliminate data redundancy by providing centralised control. It helps branch-focused financial institutions move away from character terminals to a much more advanced human-computer interface, driving teller efficiency and providing the basis for an innovative technology infrastructure.
“Today’s banking environment faces a number of challenges to meet increasing customer demands, manage risk and remain competitive, all while optimising costs,” said Susan Hauser, vice president, Worldwide Financial Services, Microsoft. “Today’s announcement with Agree Technology will help Microsoft deliver new solutions and tools to help banks quickly adapt to new customer needs – strengthening the overall connected customer experience and improving the bottom line.”
“Agree Technology is a major provider of bank teller solutions in China,” said Yuhui Wang, CEO, Agree Technology. “We are very pleased to be working closely with Microsoft and see SuperTeller as a new-generation branch system that will help financial institutions improve performance and risk management, and provide customers with an enhanced in-branch experience.”
Available immediately, SuperTeller provides financial institutions with greater agility, and is easily integrated into legacy applications.