ManageEngine, the real-time IT management company, has announced that it has combined Facilities and IT management in its integrated IT management software, IT360. The latest version of IT360 reinforces its value as a datacentre infrastructure management (DCIM) solution by enabling real-time management of IT and facilities infrastructure components from a single console. ManageEngine has also fortified IT360 with workflow automation, network change and configuration management, and a 3-D rack builder.
As business units put growing pressure on IT to deliver non-stop services, the datacentre plays an increasingly important role in the enterprise. Yet many datacentre admins struggle to manage their entire datacentre infrastructures, including IT and non-IT resources. Manual processes, multiple tools and consoles, inefficient power management and other challenges interfere with optimal management of the datacentre and underlying components. For these companies, an automated DCIM solution that supports IT and facilities management from a single console promises to eliminate many of the challenges to datacentre optimisation.
“Energy management rivals IT management as one of the major challenges in running an efficient datacentre,” said Sridhar Iyengar, Vice President - Product Management, ManageEngine. “Typically, the IT management and facilities infrastructure management are separate worlds, which prevent datacentre operations teams from readily correlating facilities and IT events. Now, IT360 unifies the facilities and IT management in a unified DCIM console, so datacentre admins can easily see Facilities and IT relationships and manage the complete datacentre proactively.”
IT360 has established a reputation as a trusted solution for managing an entire IT infrastructure from a single console. That reputation was validated in a reportEMA Radar for Application Discovery and Dependency Mapping (ADDM), Q4, 2013; by Dennis Drogseth, VP of Research, Enterprise Management Associates; November, 2013 recently published by Enterprise Management Associates (EMA), which positioned IT360 as a Value Leader in Application Discovery and Dependency Mapping, and recognised ManageEngine as a ‘Vendor on the Move’ for its advanced integrated CMDB capabilities. Building on that reputation, ManageEngine has enhanced IT360 with the following new features:
Passive device management lets datacentre operations teams monitor and control passive infrastructure components in the datacentre, including power, cooling control systems and other non-IT assets. The operations team can also remotely monitor and manage the passive devices as well as manage asset lifecycles. IT360 can also report on power usage effectiveness (PUE), datacentre infrastructure efficiency (DCiE) and KPI reports on energy efficiency across sites and regions.
Workflow automation relies on more than 70 code-free workflow templates to automate routine tasks that datacentre admins would otherwise perform manually or write scripts to automate. With IT360, admins can create or modify automated workflows via an intuitive, drag-and-drop interface.
Network change and configuration management lets datacentre admins configure multi-vendor network devices such as routers, switches and firewalls directly from IT360. In addition, IT360 can detect a configuration change in a network device, alert admins to the change and roll back the device to its previous, pre-change state.
3-D rack builder enables datacentre staff to create an exact, three-dimensional replica of their datacentre infrastructure on screen. Admins can easily build racks and check the health of associated network elements via the drag-and-drop console. Unlike isolated rack builders, the IT360 3-D rack builder displays the real-time status of each element, so admins can visually model the entire datacentre from the NOC screens.