Intense Deploys iECCM Framework At MTN Irancell

Hyderabad-based Enterprise Agility Company Intense Technologies, has announced that it has won the MTN Irancell Customer Communication Management project. MTN Irancell (Teheran) will be using the Intense iECCM (intelligent Enterprise Customer Communication Management) Framework.

As mentioned in the official press release, the iECCM Framework is an integrated, Enterprise Customer Communication Management offering, that enables enterprises manage Customer Communication. It deploys Intense Bill Formatter, Intense Output Manager, Intense EBPP and Intense Self-care.

Making this announcement Raghav Sahgal, CEO of Intense Technologies said, “We are very excited at being selected by MTN Irancell and see this key project as a validation of the iECCM Framework’s technology edge and excellent value proposition across the Telecom vertical. Going forward, we hope to expand our relationship with the MTN Group, an established market leader in the African Telecom space.”

Abdul Ismail, Chief Information Officer of MTN Irancell said, “MTN Irancell was scouting for a solution that can bring profitable transformation in operational efficiency and perfect the Bill delivery process. The Intense iECCM Framework has done that effortlessly and we are very pleased to have chosen this solution.”