EXL Service Holdings has announced four new solutions designed to continue helping clients transform their processes to maintain a competitive edge. The solutions announced today build on the transformation product solutions were introduced earlier this year.
The new proprietary transformation solutions from EXL are:
Claims Process Optimisation
- EXL’s Claims Process Optimisation automates the claims process. EXL successfully deployed Claims Process Optimisation at one of the leading global insurance firm to improve case handling and customer satisfaction.
Rapid Integrated Transformation Execution (RITE) - Rapid Integrated Transformation Execution (RITE) methodology leverages the principles of Lean Six Sigma in conjunction with EXL’s extensive transformation experience to accelerate process improvement and maximise ROI.
Application Fraud Detection- Application Fraud Detection enables frequent and timely detection of fraud in an instant credit environment. EXL’s approach leverages in-house domain expertise in comprehensive data harvesting and advanced fraud modeling to enable cost-effective fraud investigations.
Compliance Testing Optimisation- Compliance Testing Optimisation equips compliance and risk officers with proprietary and comprehensive methodologies, advanced data analytics and process management capabilities to reduce the cost of compliance while enforcing robust and effective compliance measures. The compliance operations optimisation improves underlying controls, people productivity and enables ongoing performance tracking.