Ellucian inaugurated a state-of-the-art facility in Bangalore today that will enable the company to work more closely with local institutions to develop India-centric solutions and provide enhanced implementation and product support. The new office brings together the functions of marketing, sales, engineering, services, and support. By co-locating all the departments, the company expects to accelerate the rate of delivery of new products and provide better and broader support to its growing customer base in India.
Ellucian also plans to invite higher education thought leaders to the facility to engage with its customers, and identify more partnering opportunities to expand the company’s portfolio of solutions. Currently, about 250 employees staff the operations hub. Ellucian has been operating in India since 1993 through its global solutions and business development centres. The new facility in Bangalore will function as a knowledge and operation hub, combining deep domain expertise and product knowledge with specialised technical capabilities that help to cost-effectively serve Ellucian’s portfolio of solutions and customers in India and worldwide.
Prof. S. Raghunath, Dean, Administration, IIM Bangalore, inaugurated the facility and spoke on the adoption of information and communications technology (ICT) by education institutes. He said, “The Indian education system is looking for new tools and methodologies to improve the student and faculty experience. Adoption of ICT will help institutions across the country improve learning and benchmark their successes against the best global institutions.”
Milind Kamat, Vice President and Country Head - India, Ellucian said, “ICT applications can give institutions a competitive edge by streamlining processes and driving growth through effective engagement of all stakeholders. As the Indian higher education sector continues to grow and transform, Ellucian strives to provide solutions and strategic services to enhance the entire student lifecycle and to help institutions engage more deeply with prospects, students, alumni, and donors.”