IBM, ElectraCard Services Sign 10 Year Agreement

IBM has announced a ten year, multi-million dollar agreement with ElectraCard Services (ECS), for electronic payment systems, for providing business continuity services. The agreement will facilitate solution capability for ECS’s disaster recovery infrastructure.

IBM will enable ECS to align its IT initiatives, such as risk management, with their continued business requirements to help them focus on core business while reducing capital expenditure. As part of the agreement, IBM will manage the ECS infrastructure at the disaster recovery site located at IBM’s data centre in Bangalore as well as their primary IT infrastructure located in Mumbai.

“With ECS’ growing business requirements, it has become crucial for us to merge our high dependency on IT with business goals in the current business context. We feel confident delegating this responsibility to IBM who has the requisite domain expertise and technology competence with regard to scalability and security. In addition, IBM’s pay-as-you-go model, their enduring commitment, existing relationship with us, and their delivery capabilities have resulted in this successful partnership” commented Ramesh Krishnan, Head- Customer Delivery, ElectraCard Services (ECS).

Ashish Kumar, General Manager, Global Technology Services, IBM India/South Asia said, “We engaged deeply with ECS to understand their business objectives and growth trajectory. Based on our strong global expertise, we were able to provide them a unique and customised solution that will enable them to execute more effectively in the ever increasing competitive landscape and ensure business continuity and resiliency of operations.”