 "BlackBerry Services In India Disrupted Yet Again")
BlackBerry services in India have come to a standstill yet again. This is the second time BlackBerry users are facing an outage in the past two days. Users on BIS and BES are unable to access their mail, Internet and BlackBerry Messenger (BBM). Though RIM announced earlier today that services had been restored after a 20-hour outage, things folded up again by 4.45 pm (IST).
While one serious outage is bad enough for a company whose USP is industrial strength service quality that corporate IT departments love, two serious service outages in a period of two days may result in many BlackBerry customers thinking of alternatives, and especially at a time when RIM is facing tremendous market pressure, and shares of the company have sunk on stock markets.
A fault at a RIM datacentre cut off services for millions of users across EMEA on Monday. All efforts to contact RIM for a statement were futile.