Avaya's Communication Solns For Hospitality

Avaya, showcased its latest hospitality technology innovations that enhance in-room guest services and allow hoteliers to improve revenue streams and cost-efficiencies. The innovations introduced were, Avaya Hospitality Enablement Suite, Avaya Guest Media Hub.

Avaya introduced the Avaya Hospitality Enablement Suite, a software solution that integrates with many of the most property management systems used by hotels worldwide, enabling rich interactive applications to be accessed directly from a guest’s room. This server-based suite helps hospitality providers generate revenue opportunities by giving guests easier access to a wide range of services. It also enables hotels to keep track of and more efficiently respond to guest requests, such as room service, housecleaning and restaurant reservations.

The Avaya Guest Media Hub, a next-generation SIP-enabled in-room media system. It features a large colorful touch-screen interface that allows guests to make phone calls, set alarms, get stock quotes, check the weather, make restaurant reservations, peruse wine lists, explore local attractions, or make a tee time. Hoteliers can use the system to deliver property-specific applications such as full-motion streaming video, concierge services and real-time property tours. It also can be personalised to meet the unique needs of each guest by using historical data to feature items such as a specific brand of wine, a preferred restaurant dish, or other customised services.

"Avaya's hospitality solutions are ideal for hotels seeking to provide a one-of-a-kind guest experience" said Daryl Page, Managing Director, Global Hospitality, Avaya. "They can drive top-line growth by helping hoteliers increase more traditional revenue sources, such as food and beverage sales and spa treatments, while opening new avenues via split-revenue models, where off-site shopping, recreation and other non-hotel attractions can be promoted via the Avaya Guest Media Hub."

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Updated Date: Feb 02, 2017 22:37:35 IST