Avaya Appoints Jangoo Dalal As India MD

Avaya, a provider of business communications systems, software and services, has named Jangoo Dalal as its new managing director for India. Dalal will be responsible for overseeing all its business operations and driving growth for the company in this market.

Based in Mumbai, he will report to company president for Asia Pacific, John DiLullo. In this new role, Dalal is tasked with driving Avaya’s overall business strategy in India and strengthening its position in its core areas of unified communications and the contact centre space in India.

"India is a critical market for Avaya. Jangoo’s experience in building high-performance teams, his extensive knowledge of the industry, and his ability to drive growth made him the perfect candidate to expand Avaya’s presence in the region. I am confident his appointment will be applauded by our customers, partners and employees alike," said DiLullo.

Prior to joining Avaya, Dalal served as CEO and managing director for D-Link India, where he led a force of over 1,000 sales, service, manufacturing and engineering employees. In this role, he was involved in a major re-structuring and re-alignment exercise to help D-Link India harness emerging opportunities in the networking industry. Before joining D-Link, Dalal was associated with Cisco Systems and Wipro BT, a joint venture between Wipro and British Telecom.

This is a newly created role for Avaya. Avaya has so far relied upon its majority-owned subsidiary, Avaya Global Connect Limited (AGCL), as its sole route-to-market in India. In addition to ensuring the successful operations of AGCL, in this newly-created role, Dalal will also be responsible for forging Avaya’s entry into existing and emerging India markets and channels.

"I am excited about this new role and look forward to building a strong team, which will take Avaya to the next level. With business models and practices going through radical changes that increasingly rely on ubiquitous communication and distributed communication technologies, Avaya is well-poised to partner with Indian businesses as they pursue aggressive global growth strategies," said Dalal.

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Updated Date: Jan 31, 2017 02:24:44 IST