Artificial Intelligence platform Mihup raises $1.5 million in Series A funding round led by Accel

The company plans to use the new funds raised in the expansion of its team and entrance into new markets.

TechSamvad December 10, 2020 16:43:09 IST
Artificial Intelligence platform Mihup raises $1.5 million in Series A funding round led by Accel

Mihup Communications logo

Mihup Communications Private Limited, a Kolkata-based conversational AI (Artificial Intelligence) platform, has raised $1.5 million (approximately Rs 11 crore) in an ongoing Series A round led by existing investors Accel Partners and Ideaspring Capital. Rajesh Jain, founder of Netcore, and Jayant Kadambi, founder and CEO of YuMe Networks, also participated in the round. Accel has previously invested in companies like Flipkart, Freshwork, Myntra, Musigma, CureFit, Spotify, Facebook, and Dropbox, among others.

It comes after the startup in April 2019 raised Rs 12.5 crore from Ideaspring Capital and Accel. In 2016, Mihup had secured Rs 45 crore from Accel.

Mihup was founded in 2016 by Tapan Barman, Sandipan Chattopadhyay, and Biplab Chakraborty. It claims that its interaction analytics solution provides 100 percent analysis of a call centre’s customer interactions to derive actionable insights to improve sales, collection and customer services. This is an enterprise-ready platform for both cloud or on-prem deployments (Deployment on-premises).

The company uses AI to empower humans with the ability to interact with the digital world around them and claims to work on edge devices and in low connectivity environments. Mihup has processed over 100 million customer interactions. The company said it will utilise the funding to expand its team, build new product capabilities and enter new markets.

Updated Date:

also read

Pfizer Chairman-CEO Albert Bourla writes book on company's race to create COVID-19 vaccine
science

Pfizer Chairman-CEO Albert Bourla writes book on company's race to create COVID-19 vaccine

The book will tell the story of how the drugmaker managed to develop an effective vaccine against COVID-19 in a remarkably short period of time — months instead of years.

For the first time in its history, World Trade Organization names women to half of deputy leader roles
World

For the first time in its history, World Trade Organization names women to half of deputy leader roles

The new director-general — herself the first woman and the first African to lead the WTO — appointed Angela Ellard of the United States and Costa Rica's Anabel Gonzalez, along with Jean-Marie Paugam of France and China's Zhang Xiangchen.

Dr Reddy's soft-launches Sputnik V in India at Rs 995 per dose; expects 36 mn doses in couple of months
India

Dr Reddy's soft-launches Sputnik V in India at Rs 995 per dose; expects 36 mn doses in couple of months

Justifying the price, the official said it was done based on its landing price and other expenses involved in bringing it to people. He said the price may come down once local manufacturing starts