Air India tells pilots to not order special meals during flights; asks them to adhere to a schedule laid down by company

Crew, for medical reasons, may order special meals, said Amitabh Singh, director (Operations), Air India, in an e-mail to pilots

Press Trust of India March 28, 2019 12:43:42 IST
Air India tells pilots to not order special meals during flights; asks them to adhere to a schedule laid down by company
  • Air India has instructed its pilots to not order special meals for themselves during the flights

  • Crew, for medical reasons, may order special meals, said Amitabh Singh, director (Operations) in an e-mail to pilots

  • Crew should adhere to the meal schedules laid down by the company and should not authorise meal uplift on their own, said SIngh

New Delhi: Air India has instructed its pilots to not order special meals for themselves during the flights as they are required to adhere to a "meal schedule laid down by the company", according to an internal communication of the national carrier.

"It has been brought to the notice of the undersigned that flight crew are ordering special meal/s which are against the said rules," Amitabh Singh, Director Operations, Air India, wrote in an e-mail to pilots on Wednesday.

"The only crew, who for medical reasons, may order for special meals viz. food recommended by the doctor," he added.

According to a senior airline official, who spoke on the condition of anonymity, the pilots have been found to be ordering special meals for themselves such as burgers, soups, smoked salmon, guacamole and hummus with pita bread.

Air India tells pilots to not order special meals during flights asks them to adhere to a schedule laid down by company

Representational image. AP image

"Pilots send their order for these 'special meals' before the flight and therefore, these expensive 'special meals' have to be prepared and uplifted by the airline on top of the 'meals scheduled' by the company. This increases our expense and disturbs the food management process," the official said.

In the e-mail, Singh wrote that the crew should adhere to the meal schedules laid down by the company and should not authorise meal uplift on their own.

"In light of the above, all cockpit crew are instructed not to order special meals RPT not to order special meals as and when operating a flight/SOD (Staff on Duty) movement," he added.

"Crew meal menu is prepared with combined effort of representatives of operation and catering. Few cases came to light that special food is being demanded by pilots. So, we have decided to stop special meals," an Air India spokesperson told PTI.

Updated Date:

also read

Air India has until mid-July to challenge Cairn's lawsuit in US court: Report
Business

Air India has until mid-July to challenge Cairn's lawsuit in US court: Report

Cairn has identified $70 billion worth of Indian assets overseas for potential seizure to collect award, which now totals to $1.72 billion after including interest and penalty

Why India's domestic air traffic in May 2021 is better than a year ago but poorer than April this year
India

Why India's domestic air traffic in May 2021 is better than a year ago but poorer than April this year

In May 2021, a total of 338 passenger-related complaints were received by the scheduled domestic airlines