Three new initiatives, Digital Service Drive, Premier Express Service and Star Ease Programme aim to provide a hassle free service experience
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Mercedes-Benz India has introduced a new My Mercedes My Service programme for its customers in order to revolutionise the after sales experience. There are three new initiatives with which it aims to set a new benchmark in luxury car service.
The first is the Digital Service Drive that uses latest technology to ensure transparent interactions between the customer and workshop. India is the only country, outside of the USA to get this Digital Service. One of its key highlights is video calls for workshop personnel-customer interaction….
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