TECHNOLOGY
PARTNER
IN ASSOCIATION
WITH
PRESENTING
PARTNER
Nissan Logo
ASSOCIATE
PARTNER
ACC Logo NZ logo Cigna logo
You are here: Home » Topics » » Vodafone » Videos

Stop using 111 as customer care helpline: TRAI tells Vodafone

Mar 02, 2015    

New Delhi:Sector regulator Trai on Monday directed Vodafone to stop using '111' for offering customer care services, as it violates the national numbering plan, and submit a compliance report by 10 March.In a direction to Vodafone, the Telecom Regulatory Authority of India (Trai) said that Department of Telecom had issued the national numbering plan 2003 wherein the number 111 to 115 have not been allocated for any type of services and have been kept as 'spare'.However, the authority said it observed from the advertisement on the website of Vodafone that customers were being urged to call '111...

Read More

NEW EBOOK