Dell Inspiron One 2020 (Touch) Review

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All-in-ones is one such category which is promising for users who want a complete system which will not take up a lot of space on their desk. Dell’s Inspiron One series is a known name in this segment and in the first week of August, Dell announced the new Inspiron One series of All-in-Ones with both the touchscreen and non- touchscreen options. The Inspiron One 2020 packs in an Ivy Bridge processor and bundles a wireless keyboard and mouse combo. But in the current state of affairs when PC sales are declining, does the Dell Inspiron One 2020 (Touch) have what it takes to appeal to prospective buyers? We take a look.

Design and Build


The Dell Inspiron One 20 AIO comes in four variants each having slightly different internal components but similar bundle of wirelss keyboard and mouse

The Dell Inspiron One 2020 (Touch) AIO comes in four variants each having slightly different internal components but similar bundle of wireless keyboard and mouse


The Inspiron One 2020 as the name suggests has a 20-inch diagonal screen and the monitor comes attached to the stand out of the box, which simplifies the setup process. The One 2020 has a glossy black back which tends to bulge out towards the centre. There is a rectangular groove at the bottom right hand corner for the USB 2.0 ports, LAN port and the power input. The square base of the stand is quite sturdy and has a matte black finish. The neck holding the AIO is angular and allows the monitor to be tilted 21 degrees backwards and 5 degrees forward.


Most of the front portion is covered by glass and there is a small plastic section which houses the speakers. The speaker section is located on the base and they drive the sound downwards. There is an equally thick bezel running around the monitor which provides sufficient space for all the Windows 8 edge gestures. On the left hand side you have three buttons on the top which control the on-screen display (OSD) followed by the audio and microphone jacks, USB 2.0 ports and an SD card slot. On the right hand edge you have the power button and a DVD-drive on the top. The overall build quality of the AIO is impressive but the touchscreen and the glossy back is a fingerprint magnet.


The AIO bundles in a wireless keyboard and mouse combo. Both of them work on two AA batteries provided in the bundle. The mouse opens from the top to show the battery section and there is a magnetic implementation to lock it firmly. The two AA batteries give the hefty mouse some weight, which may or may not be liked by many. The buttons are quite responsive and have an audible clicking sound. The keyboard has flat-topped keys arranged in a chiclet fashion and have a decent amount of travel.


On the left hand side you have the buttons for OSD menu, audio and mic jacks, two USB 2.0 ports and an SD card slot

On the left hand side you have the buttons for OSD menu, audio and mic jacks, two USB 2.0 ports and an SD card slot


The Dell Inspiron AIO 2020 houses an Intel Ivy Bridge Core i3-3240T which is a dual-core hyper-threaded processor clocked at 2.9GHz. It has integrated Intel HD 2500 graphics. There is 4GB of DDR3 RAM clocked at 1600MHz and a 1TB hard drive. It comes bundled with a Windows 8 64-bit OS. The capacitive touchscreen monitor has a resolution of 1600x900 and is capable of detecting upto 10 fingers. With on-board Wi-Fi, Bluetooth, webcam, SD card slot, DVD writer and wireless keyboard and mouse it may seem to tick all the boxes as far as features are concerned, but there is one glaring omission. The Dell AIO 20 lacks USB 3.0 ports and has five USB 2.0 ports instead. An AIO not having a single USB 3.0 port in its 2013 model is just plain surprising considering most external drives selling in the market these days are USB 3.0 ones. It comes with a 15-month subscription of McAfee security suite and a one-year home phone support warranty. 



The capacitive touchscreen is quite responsive and the monitor has a thick bezel

The capacitive touchscreen is quite responsive and the monitor has a thick bezel


The touchscreen response is smooth and there wasn’t any noticeable lag. It’s great if you are using the tile interface but on the desktop mode you are better off with a mouse and a keyboard. The only exception is when you are browsing through your photographs which just feels natural with a touch interface. We noticed that using the touchscreen for a prolonged period of time led to a tingling pain near the elbow as it is stretched out without any support.


Coming to the benchmarks, PC Mark 7 gave an overall score of 2815 and Cinebench R11.5’s multi-core rendering score was around 2.32. It took 76 seconds to zip a 100MB file with 256-bit encryption, 57 seconds to encode a 1 min MPEG video to x.264. Resident Evil 5 gave a decent 31.4 FPS at a resolution of 1280x720 at medium settings. Considering it has a Core i3 processor, its performance is not the best we have seen in an AIO, but it manages to get the work done. It had no issues playing back HD videos. Its audio though loud, does not impress when it comes to sound separation when several instruments are playing at the same time. The lack of USB 3.0 ports is a big negative on this other-wise average performer.

Verdict and Price in India
The Dell Inspiron 2020 AIO comes at a price tag of Rs 45,090 which we feel is a lot to pay for something that is pretty basic. The non-touchscreen model which sells for Rs 36,090 offers a comparatively better price proposition, as let's face it - there’s only so much you can do with a touchscreen on your 20-inch monitor before uneasiness settles in. The system specs are ideal for a home or small office setup where space is at a premium. In terms of work applications, it is targeted clearly at users who do most of their work within the Office suites, surf the web and want to watch HD movies on the side. It can support older games at lower resolutions if you get the itch to play games, but it is primarily an entry-level system. Paying close to a Rs 10,000 premium for the touchscreen just doesn’t seem right. If you must get a touchscreen AIO, we suggest you wait it out till the pricing is sub-40k.


An all-in-one that fits right in: Make tasks easy and projects fun with the sleek design and outstanding performance of the Inspiron One 20 All-in-One, all at a great value. Slim design: Clever design helps keep your desktop streamlined and organized, while a 50.8 cm (20) HD+ display with optional touch gives you a big space to play. Simple setup: A one-cord setup and wireless keyboard and mouse keep your workspace clutter-free. Powerful processing: Multitask fast and help your family stay on top of important projects with 3rd Gen Intel Core i3 processors. True multi-touch experience: Immerse yourself in Windows 8 and spend quality time with an optional added touch display. Interactive display: Experience an intuitive 50.8 cm (20) Full HD touch screen with an edge-to-edge glass display that fits in any room. Windows 8: Share the Windows 8 experience with the family as you learn, entertain or play together. Connect and entertain: With optional NVIDIA graphics, family fun is just a click or a tap away. Powerful graphics: Experience life-like video and powerful imagery with optional NVIDIA GeForce graphics.3 Engaging entertainment: Add a DVD drive, and your favorite movies are ready to load. The optional touch screen lets your family access interactive games and apps, too. Smart investment: Get everything you need for a great value, including the latest processing power, plus options to upgrade your technology in the future.


Processor Intel Core i3-3240T
Speed 2.90 GHz
Cache 3MB


Type DDR3
Memory Speed 1600 MHz


Display Size 20 inches
Resolution 1600 x 900
Panel Type (HD LCD) Touch
All-in-One Yes


Type HDD
Capacity 1TB
Rotational Speed 7200

Graphics Solution

GPU Model Integrated Graphic

Bundled Software

Operating System Windows 8


Keyboard Wireless Keyboard
Mouse Wireless Mouse

Connectivity Options

USB 2.0 Yes

Audio Solution

Sound Card Model High Definition Audio


Power Supply 130W Power adapter
Chassis Format / Standard All-in-One


Dimension (W x D x H) 506.8 x 65.5 x 323 mm
Weight 7.07 Kg

After Sales Service

Warranty Period 1 Year

Published Date: Aug 22, 2013 05:58 pm | Updated Date: Aug 22, 2013 05:58 pm