When it comes to laptops, a lot of questions on our Facebook page and in the comments section revolve around performance and value for money. Discussions about after sales service are mostly complaints, and it’s completely justified especially when a customer sales rep doesn’t pay heed to what you’re saying, and doesn’t understand how difficult it can be to work without a computer.
This entire week, you, our readers have a chance to share your experiences with us and fellow readers. Let us know how the customer care reps are treating you on phone or in person. When you’re facing downtime because of your laptop, how fast the company gets it fixed.
Once you’ve commented, don’t forget to vote on our Facebook poll , ‘which laptop brand offers the best after sales service’.
Suggestion: Try to keep your comments concise and specific, also, do mentioned the brand and model number of the laptop you are using.
The results will be declared coming week end. The comments section is all yours, start posting now!
Published Date: Aug 28, 2010 02:06 pm | Updated Date: Aug 28, 2010 02:06 pm