TRAI releases MyCall app for tracking of voice quality along with a new version of the MySpeed app

Aiming to protect consumer interests, the Telecom Regulatory Authority of India (TRAI) on Monday launched three new mobile applications and a web portal. TRAI MyCall App is an Android application for crowd sourced voice call quality monitoring. The app will help mobile phone users rate their experience about voice call quality in real time and help TRAI gather customer experience data along with network data, an official TRAI statement said here.

The app is available on Google Play Store. The regulator has launched new version of TRAI MySpeed App that will enable the regulator to obtain test-driven data from users in all service areas, without any action by the users. "These tests would be brief, very infrequent for a specific device, free to the user and anonymous. The user may also do a test and submit the results, as before," the regulator said.

The TRAI MySpeed app was originally launched in July 2016, and allowed crowd-sourced tracking of network quality information. Users could test the speeds they were receiving from a service provider, but had to manually submit the results to TRAI.

It also launched DND 2.0 App (Do Not Disturb) Services App that will help smartphone users to register their mobile number under DND to avoid unsolicited commercial communication/ telemarketing calls/ SMS. Finally, TRAI has also launched a new website.

With inputs from IANS

Published Date: Jun 05, 2017 21:24 PM | Updated Date: Jun 05, 2017 21:24 PM