Sony's Tim Schaff Says PSN Hack was a Great Experience

After a month long outage, which lasted from mid April to mid June and affected more than 70 million users, President of Sony Network Entertainment Tim Schaaff termed the PlayStation Network’s outage as ‘A great experience.’ According to a report by Yahoo News, Tim Schaff had a wide-ranging chat with Executive Editor Dylan Tweney of VentureBeat at the MobileBeat conference. One of the topics in the conversation was how Sony recovered from the downtime which had affected the world.

PSN outage a great experience?

PSN outage a great experience?


Tim Schaff had this to say, “We're back online, everything's live again around the world, and the amazing thing through all of this is that the customers have all come back, and network performance is better than ever, sales are better than ever, and we've been very, very pleasantly surprised by the experience. He went on to say, “'re in a place where we're really looking forward again to what's next, what's new, and how we can keep growing the network. It's a pretty crazy event that we went through but we survived, and we're back strong, and ready to go.”

Speaking regarding the security of Sony, this is what the Executive had to say, “I think for people running network businesses, it's not just about improving your security, because I've never talked to a security expert who said, 'As long you do the following three things you'll be fine, because hackers won't get you… the question is how do you build your life so you're able to cope with those things."

So there you have it. This was what the President of Sony Network Entertainment had to say about the outage. Hopefully, as users we hope that Sony does many more than three things to ensure that another outage does not occur again.

Published Date: Jul 15, 2011 10:24 am | Updated Date: Jul 15, 2011 10:24 am