Following malware attack, BSNL asks users to change the default passwords on their modems

BSNL advised its broadband users to change password. Reuters

Representative image: Reuters

State-owned telecom operator BSNL today said it has advised broadband users to change the default system password after a section of its broadband system was hit by a malware attack earlier this week.

The malware attack impacted nearly 2,000 broadband modems, where subscribers had not changed default password "admin". "The situation has been addressed to a great extent. We are advising customers that they should immediately change their passwords, and they should not be worried about using broadband once they have done that," BSNL Chairman Anupam Shrivastava told PTI.

He said that the malware has not impacted BSNLs core network, billing or any other system. Shrivastava said that during the attack, malware was changing the passwords of users (those who were using admin as password) and so the affected modems were unable to login.

This attack occurred earlier this week, he said, adding BSNL call centres were proactively reaching out to users to alert them, and advise them about precautionary measures.

Recently, operations at one of the three terminals of the nation's largest container port JNPT were impacted as a fallout of the global ransomware attack, which crippled some central banks and many large corporations in Europe. Other such malware attack was

the Wannacry ransomware attack, which impacted systems of many companies.


Published Date: Jul 28, 2017 10:50 am | Updated Date: Jul 28, 2017 10:50 am