Fix for Windows Phone 8 rebooting issue coming in December

Early adopters of the Windows Phone 8 platform have been experiencing some issues with their devices and it is not limited to a particular manufacturer. One of these issues is that some owners of Nokia and HTC handsets are experiencing random reboots. In a statement, Microsoft claims that they have identified this issue and they hope to deliver an over-the-air (OTA) fix that addresses the problem next month.

According to a report by AllThingsD, Microsoft states, “We’re continuing to investigate some reports of phones rebooting and have identified a cause with our partners. We are working to get an over-the-air update out in December.”

Enter the next level in Windows mobility

Windows Phone 8 rebooting fix coming soon


The report concludes by stating that Microsoft declined to elaborate on what the issue was nor did they specify whether this issue affected only a range of models or spanned across all Windows Phone 8 devices.

It was recently reported that a tweet by @Football4PDA  revealed that Microsoft is going to roll out an update for Windows Phone 8 in the first quarter of 2013, and it is called Apollo+. The update to Windows Phone 8 may come as no surprise to most, as this platform has been plagued with some issues. Users have been experiencing random reboots as well as a Wi-Fi glitch. However, if Microsoft does issue an update with a fix that addresses the rebooting issue, then Apollo+ may have an added feature list that was not included with Windows Phone 8. This may include the addition of notifications.

Those who have recently jumped on to the Windows Phone 8 bandwagon may have noticed that there is a problem with the device losing connection to a Wi-Fi network when the screen is locked. In response to a tweet by a Windows Phone 8 user who said that the Wi-Fi shuts off after turning off the screen on every Windows Phone, Joe Belfiore, corporate vice president, Windows Phone Program Management, stated, “Someone is gonna yell at me for saying this, but... fix is coming. :) Sshh. Just promise me a little patience though.”

When Microsoft first announced Windows Phone 8, one of the highlighted features was the improved Start screen. Quite a few users of the new Windows Phone 8 handsets are aggrieved by the Wi-Fi connectivity automatically turning off every time the screen switches off.

If one happens to be downloading an app using Wi-Fi, and then locks the screen, the Wi-Fi will suddenly turn off once the screen is restarted. As of now, users are adopting a temporary fix by keeping the screen turned on till the app is completely downloaded.

Windows Phone 8 was designed to be the best companion with Windows 8, adds the company in its official statement. Windows and Windows Phone now share common underlying technology, which allows for shared tools, increased hardware support for multi-core processors, and a wide range of other platform capabilities. It also features a common look and feel with Windows 8, which makes shifting from phone to PC seamless and natural.

Published Date: Nov 28, 2012 01:09 pm | Updated Date: Nov 28, 2012 01:09 pm